Making informed decisions

Overview

Individual and team success depends upon the ability of individuals to communicate effectively. Every interaction with another person determines how you are perceived, and an opportunity to develop trust and exert positive influence. This course develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact. Your ability to create an environment for open discussion and ongoing dialogue is crucial for communication success. The communications skills covered in this course will increase your ability to exercise choice and control for every type of conversation, influence with out authority and improve quality of relationships and productivity.

Learning Outcomes

• Increase awareness of operating a company from a general management perspective
• Recognize the interactions among various companies and external influences in a complex and interrelated environment
• Interpret and forecast market situations and market results and translate them into goal-oriented decisions
• Use fact based analytical decision-making techniques by linking the decisions to cash flows and bottom-line performance