Negotiation Skills

Overview

We use negotiating techniques in our everyday lives, sometimes without realizing it. In our professional lives, however, negotiating is a necessary and versatile skill. The ability to negotiate appropriately can be your edge in achieving success. Whether you’re dealing with colleagues, employees, senior management, prospects, clients or suppliers, you will achieve your goals more often by using powerful, appropriate and effective negotiating strategies and techniques.

Learning Outcomes

• Explain the real purpose of constructive negotiation leading to win-win
• Develop the emotional, logical and ethical components of a win-win negotiator
• Distinguish between “positional” and “principled” negotiating
• Plan and structure a win-win negotiation event
• Assess personal negotiating motivation and aptitudes
• Use communication skills critical to successful negotiating
• Handle conflict situations as they arise during negotiation events
• Identify and expand upon your personal style of managing conflict